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Deepak Chinnam
QA and Test Director
BT

As Director for QA and Test, my team and I are responsible for Quality assurance across B2C, B2B, B2E and Openreach. As part of DaVinci, our IT Transformation programme, We have reinvented ourselves across four pillars – Transformers(Workforce transformation), TechStore(Technology in QA), SMART QA(Domain and Product expertise) and QA Central (Manual Testing). Our aim is to improve customer experience and reduce time to market through customer centricity, Shift left and usage of Technology (Analytics, AI/ML) in QA.

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