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Steve McNickle

Director – EMEA
Headspin

Steve has over 25 years’ experience helping companies deploy and derive benefits from technology innovation. He’s had the privilege of introducing and working with multiple ‘game changing’ automation and analytics technologies across financial, retail, telecoms and manufacturing sectors. Over the years he has worked with great people learning the challenges of and route to successful innovation adoption.

Co-Speaking
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Gaurav Mathur

Chief Operating Officer
Headspin

Gaurav Mathur is HeadSpin’s COO, based in London. He works with customers globally to help them build, test and manage flawless digital experiences for their end users. He is a senior technology leader, passionate about delivering customer success and building and growing high performing teams. Gaurav has 25 years experience of leading technology businesses, helping customers develop and implement technology enabled business strategy while leveraging opportunities for digital disruption, innovation, integration and operational excellence.

Co-Speaking

Sai Kodali

QA Lead at Philip Morris International

Sai is a senior IT Professional and leader with vast experience of working in various sectors like Media, Ecommerce, Public Sector and Financial services in the space of QA/Testing, Agile, DevOps practices and Digital Transformation. Currently leading the QA Domain of Digital Consumer Experience platform for Philip Morris International, Sai is focused on building high performing teams, standardisation of QA & DevOps practices, scalable QA/Tooling solutions to support the delivery teams working on a complex technology landscape, and transformation.

Embracing the User: Consistently Meeting User Experience Demands in an Ever-Evolving Digital World

Today we strive to continually innovate and bring new features and services to our customers — at an ever increasing pace. How do we assure this occurs, within a complex and ever-changing technological landscape, whilst maintaining consistently higher levels of user experience? In this talk, we will investigate common digital challenges across multiple business sectors and explore techniques that will allow us to achieve our goals without an army of resources. Philip Morris International (PMI) will then introduce their perspective and approach to these challenges.

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