Emma joined Deloitte New Zealand in the Consulting arm in 2012 before moving to UK Consulting. In November 2016, she commenced her role of Head of Quality/Testing now leading a team of 50 responsible for leading, influencing & delivering quality & testing services across Deloitte UK, CH and NL. The role comprises three key aspects: programme delivery quality (across ~80 projects & 50 core products), transformation & off-shoring, and team leadership. Outside of work, Emma loves being active, getting outdoors (when the weather isn’t horrific!) and playing sports such as netball, tennis and running.
Emma Johns
Head of Quality & Testing
Deloitte UK
Presenting
Transforming your companies Quality Strategy & Operating Model & mindset
I will do a reflection on the outcomes, challenges & lessons learnt from transforming our own quality & testing services in the past two years. This includes:
- Redefining your strategy and where you want to be
- Service delivery expansion
- Offshoring & rebuilding your team culture & brand
- Going from a team of 8 to a team of 50
- Integrating with other teams & cultures
- Skills jump & bringing people along the journey to a 2018 testing world i.e. innovation, use of the crowd, DevOps, continuous integration, cloud
- Measuring success