Earlier this week Facebook admitted it’s anti spam software has been flagging posts about about the coronavirus and COVID-19 as spam. However it has announced today that it has fixed the issue following a stream of user complaints.
In response to the spam software bug, Guy Rosen, Facebook’s Vice President of Integrity says:
‘We’ve restored all the posts that were incorrectly removed, which included posts on all topics — not just those related to COVID-19. This was an issue with an automated system that removes links to abusive websites, but incorrectly removed a lot of other posts too.”
The issue arose just a day after Facebook announced that for public health reasons it was sending home all contract workers who perform content review services.
Alongside Facebook, fellow online giants, Google and Twitter also have sent their employees to work from home due to the ongoing crisis. But Facebook employees will also be receiving an £835 bonus to support them against the pandemic.
“We want to do more,” said Chief Operating Officer Sheryl Sandberg in a Facebook post. “Teams across our company are working every day to help businesses”.