Microsoft ends support for Windows 10 mobile

Microsoft has announced that it will be ending the support of its Windows 10 mobile devices on December 10th.

Microsoft has recommended that users still using the Microsoft Windows 10 mobile operating system to migrate to other devices, such as Android or devices running on iOS, instead.

Windows 10 Mobile support to end

“As of December 10, 2019, Windows 10 Mobile users are no longer eligible to receive new security updates, non-security hotfixes, free assisted support options or online technical content updates from Microsoft for free”, warned the company via its support website.

“Third parties or paid-support programs may provide ongoing support, but it is important to recognise that Microsoft support will not publicly provide updates or patches for Windows 10 Mobile”, it added.

It is not yet clear how the Microsoft Store will remain available to Windows 10 mobile users. As indicated in the Microsoft post, the company said, it is “in-line with its lifecycle policy”.

After support ends in December, Microsoft said the “automatic and manual creation of new device backups for setting and application will continue for 3 months, ending March 10th, 2020. Some services including photo uploads and restoring a device from an existing device backup may continue to work for up to another 12 months from the end of support”.

Microsoft’s phone business

The move to end support for Windows 10 may not come as a surprise to some after Microsoft sold its feature phone assets to Foxconn technology and HMD Global for $350m (£242m) in 2016.

HMD Global had then brought Nokia smartphones back to the market in 2017.

According to a Silicon Tech report, Microsoft’s commitment to mobile devices was questioned ever since the company acquired Nokia’s mobile units for £4.6bn in 2013, as the ‘Lumia’ phones were the flagship range for Redmond’s Windows Phone operating system.

CEO, Satya Nadella, lost faith in the mobile business after a number of ill-received Windows devices were released, although Redmond repeatedly said it was still committed to Windows 10 on mobile devices.

Microsoft is said to be working on new ‘Surface’ smartphones instead, but they could be aimed more at business users rather than consumers.

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